success Story - HR DRIVEN IDENTITY MANAGEMENT
Integration von SAP SuccessFactors
and our IAM solution waave
An HR interface for automated Identity Lifecycle processes such as Joiners, Movers and Leavers for over 30,000 employees
Background
In today's digital world, efficient and automated solutions for Identity Management are indispensable. The interaction of HR systems such as SAP SuccessFactors and Identity and Access Management (IAM) solutions such as waave offers companies the opportunity to seamlessly manage Identity Lifecycle processes such as Joiners, Movers and Leavers. An international company with over 30,000 employees set itself the goal of realizing this integration through an interface, and close cooperation between the customer and our team was the key to success.
Project start: conception of the interface
The first phase of the project consisted of designing an interface that analyzes the data from SAP SuccessFactors and triggers automated processes in waave. The focus here was on close cooperation with the customer. The aim was to develop a solution that meets the company's specific requirements and is also performant, stable and reliable in order to ensure the management of over 30,000 identities globally.
The interface was to fulfill the following core functions
Analysis of data changes in SAP SuccessFactors.
Automatic creation and processing of Identity Lifecycle processes Joiner, Mover, Leaver and Rejoiner in waave.
Reduction of manual administration effort for the management of identities.
Increase in data quality.
Increased security, for example through automated leaver processes.
Our team worked closely with the customer's managers to record the requirements in detail and to plan the architecture of the interface precisely. Regular workshops and consultations ensured that all stakeholders were on the same page and that the solution was tailored to the company's needs.
Implementation and intensive testing
After the conception, the technical implementation of the interface began. Our team developed the solution using state-of-the-art technologies and taking into account the highest standards for data quality and security.
The implementation included
Development of the interface for bidirectional communication between SAP SuccessFactors and waave.
Implementation of algorithms for analyzing data changes and triggering the corresponding Identity Lifecycle processes.
Integration of security mechanisms to ensure the protection of this sensitive data.
Another important step was the intensive testing of the solution. Extensive tests were carried out in close cooperation with the customer to ensure that the interface works reliably and meets all requirements. Scenarios such as new employees joining the company (Joiners), role changes within the company (Movers) and employees leaving the company (Leavers) were comprehensively tested.
Joint testing enabled potential problems to be identified and rectified at an early stage. This phase formed the basis for a smooth introduction of the interface.
Step-by-step go-live: a global approach
The go-live of the new interface was carried out gradually in order to minimize risks and ensure a controlled introduction. In a pilot phase, a few countries were connected in order to test the interface in the production environment. Other countries were gradually connected until finally over 100 countries were successfully integrated.
As there was previously no connection between the data in SAP SuccessFactors and waave/Active Directory, there were data inconsistencies. For this reason, data cleansing was carried out as part of the integration of each individual country. The aim was to establish consistency of the data in SAP SuccessFactors and waave/Active Directory.
This step-by-step approach offered several advantages:
Enabling a focused rollout with targeted problem solving.
Ensuring that the solution works in different organizational contexts.
Short-term, intensive and close collaboration between the HR team from the relevant country and the IAM team
Building trust with the customer through successive success stories.
The project team worked closely with the local HR teams to ensure that the data cleansing was carried out successfully, that the implementation went smoothly and that the interface could be used optimally.
Results and outlook
The successful implementation of the interface between SAP SuccessFactors and waave has brought numerous benefits to the company:
Seamless integration of the SAP SuccessFactors HR system and the waave IAM solution.
Significant reduction in manual intervention and associated sources of error.
Automation of the Identity Lifecycle processes, which led to a significant increase in efficiency.
Very high data quality.
Increase in IT security.
The solution not only optimized the company's processes, but also demonstrated the importance of collaboration between customers and service providers to create innovative and automated solutions.
Reusability of the interface
Another notable aspect of the interface developed is its generic design. Razoon has designed the solution in such a way that it can be used by other companies with minimal configuration effort.
Companies that use SAP SuccessFactors can benefit from all the advantages of this interface. The integration of the interface with waave offers companies enormous added value.
Conclusion
The successful integration of SAP SuccessFactors and waave was a milestone that significantly improved the efficiency and security of the company's Identity Lifecycle processes. The project emphasized the importance of close collaboration and a step-by-step approach to the introduction of complex solutions.
With this interface, the company has created a basis that not only meets current requirements, but is also flexible for future expansions. This project is an impressive illustration of how technology and teamwork can work together to achieve outstanding results.
Further information and contact
Are you interested in further information or would you also like to benefit from these advantages?
We are happy to help, please contact us for a no-obligation consultation.