SuCCESS STORy
Efficient mailbox and access management for global financial group
We offer comprehensive services for a global financial group with over 50,000 employees.
We have designed and developed a software solution for managing Microsoft 365 and Microsoft Exchange mailboxes that is used worldwide and ensures mailbox management for over 50,000 employees. In addition, our waave solution ensures efficient management of email permissions.
50000
employees worldwide and growing
20
years and more satisfied customer with Razoon
Services and Solution
Comprehensive mailbox and access management for 50,000 employees worldwide
We are proud to support a global corporation in the financial sector with a wide range of services.
We work closely with internal staff to implement solutions and continuously expand them. One project involves the use of our IAM solution waave, while other projects involve the development of customer-specific features.
Major Projects
Global Mailbox Management
ServiceNow Self-Service Forms
Integration of ServiceNow Self-Service Forms for managing personal mailboxes and shared mailboxes. Apigee is used as the interface to ServiceNow.
GLOBAL PDL Management
Preferred Data Location Management
Implementation of a solution that manages the PDL for Microsoft 365 identities based on HR data and business rules.
Global Mailbox Management
Global Microsoft 365 Mailbox Management
Enhancement of the mailbox management software for the global management of Microsoft 365 mailboxes for over 50,000 employees. Support for personal mailboxes and shared mailboxes.
Global Phone Number Management
waave Phone Number Management
Design and development of a waave module for managing over 50,000 telephone numbers. Telephone numbers are generated automatically by waave and can be manually overridden if necessary. Option to assign telephone numbers to individual users and shared mailboxes.
Global Access Rights Management
Software for managing email authorizations using waave
The software for controlling specific permissions for applications in the email area is being redesigned and developed. waave is used for this purpose and enhanced with customer-specific modules.
Global API Management
Integration Apigee API Management
Integration of the mailbox management software with the Apigee API Management Suite, enabling internal applications to fetch mailbox information and submit mailbox actions.
Global Mailbox Management
Shared Mailbox Maintenance
Design and development of a software solution for the automated maintenance of Exchange Shared Mailbox ownership, including the implementation of comprehensive reporting.
Global Journaling
Mailbox Journaling Support
Design and development of a software to support mailbox journaling. Implemented logic that defines a configuration for journaling based on HR data and load balancing.
Global Mailbox Management
Management of personal archive mailboxes
Design and enhancement of the mailbox management software for managing Microsoft Personal Archive mailboxes. Implementation of a self-service feature that allows users to define the archive size themselves.
Global Mailbox Management
Enhancements Global Mailbox Management Software
Various enhancements to the software, such as integration with ITSM tools, support for changes in employee employment status (internal/external), implementation of rejoiner processes, etc.
Global Mailbox Management
Development of global mailbox management solution
Design and development of a mailbox management software that is used worldwide. Implemented features such as end-to-end automation based on HR data, mailbox load balancing, logic for defining mailbox location, generation and blocking of email addresses, etc.
Integrations & Migrations
Integrations and Migrations
Supporting the customer with personnel resources and software for the integration of acquired companies and for migrations, for example to new versions of Microsoft Active Directory or Microsoft Exchange.
Integrations & Migrations
BlackBerry & Good Accounts Migrations
Development of software to significantly simplify the migration and consolidation of BlackBerry and Good accounts on servers in different environments and countries.
Distribution Group Management
Dynamic distribution lists for organization
Implementation of software that creates, updates and deletes distribution lists based on the company organization and at the same time maintains memberships based on HR data.
Mobile Device Management
Device Management for BlackBerry & Good Accounts
Enhancement of the management software for managing BlackBerry and Good accounts.
Mailbox Management
Shared Mailboxes & Distribution Group Management
Enhancement of the mailbox management software for managing Exchange shared mailboxes and distribution groups.
Access Rights Management
Software for managing email authorizations
Design and development of software for managing specific permissions for applications in the email area.
Mailbox Management
Development of a Mailbox Management Solution
Design and development of a mailbox management software for managing several thousand mailboxes in one country.
Lukas Engel, CEO Razoon AG