ITSM AND API MANAGEMENT
Integration with
IT Service Management and API Management Suites
The waave API interface provides access to identity information and enables the execution of Identity Lifecycle Management processes, such as creating a new identity.
This allows processes to be implemented across applications, resulting in a high degree of automation and a very good end-user experience.
The waave API enables end-to-end automation with ITSM platforms like ServiceNow.
CASPAR WACKERLE, SENIOR DEVOPS ENGINEER
End-to-End Automation
Thanks to the comprehensive API features, waave can be seamlessly integrated into the existing IT landscape. Our customers who have integrated waave into their system landscape benefit from a very high degree of automation and an excellent end-user experience.
waave offers extensive API features and can be seamlessly connected to integration platforms such as MuleSoft and Apigee.
USE CASEs
Examples of automation and integration in large companies
company with over 50,000 employees
Integration ServiceNow
Company
Large company with more than 50,000 employees
Software
An application developed by Razoon to manage Exchange and M365 mailboxes
Use Case
Self-service forms for managing Microsoft Exchange and M365 mailboxes have been implemented in ServiceNow. These forms use various API features to retrieve mailbox information and perform mailbox actions, such as creating, modifying, or deleting mailboxes.
company with over 30,000 employees
Integration MuleSoft
Company
Large company with more than 30,000 employees
Software
Identity management software waave developed by Razoon
Use Case
At a company with over 30,000 employees, waave was connected to MuleSoft via an API interface.
Applications can now use the MuleSoft APIs to obtain data from identities, shared mailboxes, and distribution groups.
company with over 50,000 employees
Integration Apigee
Company
Large company with more than 50,000 employees
Software
An application developed by Razoon to manage Exchange and M365 mailboxes
Use Case
The software for managing Exchange and M365 mailboxes was connected to Apigee via an API interface.
Applications can now use this Apigee interface to query mailbox information, create new mailboxes, and update and delete existing mailboxes.