Service & Support:

  • Analysis & Conception
  • Implementation
  • Testing & Operation
  • Qualified Support

Service & Support

We offer comprehensive consulting competence combined with many years of experience in the realization of complex IT projects. Thanks to careful analysis and conception, we implement IAM projects professionally and efficiently for our customers. The needs of our customers are always at the centre of our attention. Our customers benefit from great flexibility. waave can be used as a comprehensive Identity and Access Management solution or only individual modules such as Email Address Service can be used.

Analysis & Conception

Success is above all a question of careful analysis and conception. Based on the analysis of the current situation, we work with you to develop a target concept. In this way, we ensure that all parties involved know the scope of services the new solution should offer before implementation. This forms the basis for the subsequent steps and for a successful implementation of individual functions or our entire Identity and Access Management solution waave.

  • Qualified analysis of the current situation
  • Development of a target concept

Implementation

For the implementation of the elaborated concept we rely on agile methods and state-of-the-art technologies. Thus we achieve the highest flexibility for waave and can implement your wishes without any problems. The satisfaction of our customers depends not only on the software itself, but also on a fast and smooth implementation. Thanks to many years of experience with a wide variety of IT projects for medium-sized to globally active major customers, we can guarantee efficient and professional implementation of IAM projects.

  • Developed with state-of-the-art technology
  • Guaranteed high flexibility
  • Many years of experience

Testing & Operation

High quality is important to us. We implement every phase with care, including implementation and testing. Anyone who only discovers errors in the production environment must expect higher costs as a result. Our quality work helps to avoid image damage and possible consequential damage. Constant testing guarantees high quality. Since manual testing is very complex, time-consuming and expensive, we rely on new, automated methods. They accelerate the process and lead to higher quality. Your change requests can be tested quickly and reliably after implementation.

waave is operated on the Microsoft Azure platform. This guarantees high stability and availability. waave is also actively monitored by us so that we can react to any problems within the shortest possible time.

  • High quality standard
  • Comprehensive testing
  • High availability thanks to Microsoft Azure
  • Active monitoring by waave

Support

In case of questions, uncertainties or problems, we offer qualified support that is optimally tailored to your needs. Our employees support you competently by telephone, e-mail, ticketing system or with direct remote access to your systems.

  • Competent contact persons for questions or problems
  • Support by phone, email or ticketing system